Pyramid Time Systems TTEZ Manual do Utilizador descarregar pdf (Página 54)

T R O U B L E S H O O T I N G

Software is Acting in an Unexpected Manner

• Restart TimeTrax and see if that corrects the problem.

• Reboot your computer and re-launch TimeTrax.

• Make sure you meet the minimum system requirements listed in the

MINIMUM SYSTEM REQUIREMENTS section of this manual.

Upgrade or Software Reinstallation Single Version User

• Close out of TimeTrax Software.

• Create a “TimeTrax Backup” folder on your desktop.

• Right-click on the Desktop and select ➞ NEW ➞ FOLDER.

• Name this folder DATA.

• Navigate to My Computer – C:\ Documents&Settings/AllUsers/

Documents\Pyramid and locate the following 6 files:

Pyramid.mdb Pyrpolmd.mdb

Pyrarchive.mdb Pyramid.ini

Pyrexport.mdb Pyramid.bku

If you cannot see the file extensions, you may need to go to Tools, Folder

Options, View and then make sure HIDE FILE EXTENSIONS FOR KNOWN

FILE TYPES is unchecked. These are your database files and contain all of

your information.

• Copy these files to the DATA folder on your desktop. To do this, select

the first file and single left click so that it is highlighted, hold the CTRL

key on your keyboard and select the other 5 files. Choose EDIT ➞ COPY

and close out. Open the DATA folder on your desktop and choose

EDIT ➞ PASTE.

*It is very important that you have all 6 files in your DATA file before

moving forward.

• Close all open windows. Navigate to Control Panel and select

ADD/REMOVE PROGRAMS. Locate TIMETRAX on the list and choose

REMOVE.

• Once the program is removed, navigate to My Computer –

C:\ Documents&Settings/AllUsers/Documents(shared)\Pyramid\TimeTrax

and delete the PYRAMID FOLDER.

• Insert the Disk provided (or download from the website) and proceed

with the install following all instructions and default selections.

• Once the new software is installed, go to the folder on your desktop

named DATA and choose EDIT ➞ SELECT ALL ➞ EDIT ➞ COPY. *All 6

files should copy over.

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Pyramid Time Systems TTEZ Manual do Utilizador Página 54